Zales at 276 Lehigh Valley Mall, Whitehall, Fullerton, Pennsylvania.

I had an amazing experience shopping at Zales. I mean my engagement ring was stolen from me so I did not take it for my 6 month check up on the ring. The theft insurance my husband paid for was useless because Zales will not replace my ring with a new one unless the police files it stolen. The police officer said I had to see someone steal it in order to report it stolen. It was money going down the drain. I was trying to sell the wedding but they said they can not because my ring was set. One of the workers told me to come Monday when the Manager is there to see if he can take for some kind of amount to get another ring but he is only there until 5pm. He should be there at least one or twice a week until 9pm for people who work until 5pm. I would not be able to be at the store until 6pm. I am keeping the wedding bed with no ring and zales can not help me at all smh. Waste of insurance and time. WORST COMPANY EVEER BUY YOUR RING ELSE WERE. I HATE THEM SO BAD!!!